Effective date: November 1, 2026
Who we are
ValuePass is operated by 1955596 Alberta LTD., operating as Crowd Strategies.
Our current website is https://valuepass.event2go.ca. We are developing a discount-access platform initially intended for Canadian customers.
For privacy questions or requests, contact:
Yasser Shareef — Privacy Contact
Email: wecare@crowdstrategies.ca
Scope of this policy
This policy covers our current informational website and communications with people who contact us.
Customer registration, pass activation, and coupon redemption are not currently available. We will update this policy before introducing these services or other material changes to how we handle personal information.
Information we collect
Information you provide
If you contact us by email, we receive your email address and any information you include, such as your name, organization, contact details, and message.
Please provide only information relevant to your inquiry. Do not send passwords, payment-card information, or other sensitive information.
Technical and security information
Our hosting service and website software may record information such as:
- IP addresses.
- Browser and device information.
- Requested pages, referring URLs, and request times.
- Login attempts and security events.
We use WordPress and Loginizer security software. Loginizer records failed login attempts, including associated IP addresses, to help protect the website against unauthorized access.
How we use information
We use personal information to:
- Respond to inquiries.
- Evaluate potential supplier and business relationships.
- Operate, maintain, and protect the website.
- Investigate technical problems or suspected misuse.
- Meet applicable legal obligations.
We do not sell personal information or use inquiry messages to subscribe people automatically to marketing lists.
Cookies
WordPress uses cookies associated with its login and administration functions, including checking browser cookie support, maintaining authenticated sessions, and remembering administrator preferences.
The current informational website does not offer public customer accounts. We have not intentionally enabled advertising or analytics tracking.
If we introduce additional cookies or tracking technologies, we will assess applicable notice and consent requirements and update this policy.
Service providers and disclosures
We use Web Hosting Canada (WHC) for website hosting and business email. These services process website requests, email communications, and related technical information as needed to operate the services.
Authorized personnel and service providers may access information as necessary for the purposes described in this policy.
We may also disclose information where required or permitted by applicable law, including responding to lawful requests and protecting the website against misuse.
Contact us for information about our service providers and their processing locations. We do not represent that all processing is restricted to Canada.
Retention
We retain inquiry correspondence for as long as reasonably necessary to respond, manage the resulting business relationship, and meet applicable legal requirements.
Technical logs and backup copies follow the retention settings and practices of the relevant systems and service providers. Copies may remain in backups until those backups are rotated or deleted.
Our approach is to review retained information and securely delete or anonymize it when it is no longer reasonably required, subject to legal requirements.
Protecting information
We use reasonable administrative and technical safeguards appropriate to the information we handle, including access controls and website security measures.
No website, email system, or method of transmission can be guaranteed completely secure.
Your privacy requests
Subject to applicable law, you may request access to personal information we hold about you, request correction of inaccurate information, or ask about withdrawing consent or deleting information.
Some information may need to be retained for legal, security, or other permitted purposes. We may need to verify your identity before responding.
Send requests or complaints to wecare@crowdstrategies.ca. Please include enough information to help us locate the relevant correspondence without sending unnecessary sensitive details.
External websites
Our website may link to other websites. Those websites have their own privacy practices. Following a link may allow the destination website to collect information directly from your browser.
Changes to this policy
We will publish updates on this page and revise the effective date. Where required, we will provide additional notice or obtain consent before using information for a new purpose.